Growth mindset – Attitude is key to success

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Psychologist Carol Dweck has spent her entire career studying attitude and performance, and her latest study shows that your attitude is a better predictor of your success than your IQ.

People with a growth mindset believe that they can improve with effort. They outperform those with a fixed mindset, even when they have a lower IQ, because they embrace challenges, treating them as opportunities to learn something new.

People with a growth mindset are empowered, and empowered people know that there’s no such thing as a truly perfect moment to move forward. So why wait for one? Taking action turns all your worry and concern about failure into positive, focused energy.

Expect results. People with a growth mindset know that they’re going to fail from time to time, but they never let that keep them from expecting results. Expecting results keeps you motivated and feeds the cycle of empowerment.

full article on LinkedIn


Bill Gates – the Quality of Your Life

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Bill Gates recommends that you answer these questions to assess the quality of your life:

  1. Did I devote enough time to my family?
  2. Did I learn enough new things?
  3. Did I develop new friendships and deepen old ones?

And a fourth question, suggested by his trusted friend and mentor Warren Buffett; “Do the people you care about love you back?”

click here for the full Inc. article


WEF – the most powerful cities in the world

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London comes top – again – in this annual list of the world’s most powerful cities.

The 2018 top five remains unchanged from last year – London, New York, Tokyo, Paris and Singapore.

Winners and losers

One of the biggest changes recorded in the GPCI has been the rise of North American cities and the decline in some big names from Asia. Since last year, Beijing has fallen from 13th to 23rd in the rankings due to weaker performance in the accessibility measure, which looks at a city’s connectedness and transport networks. Meanwhile, Shanghai fell from 15th to 26th. This was due to a reduced score for its economy.

click here for the full article at the World Economic Forum WEF site.


Apple CEO Tim Cook Applies Three Persuasive Communication Techniques To Answer Tough Questions – Forbes, Carmine Gallo

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Excerpt from Forbes article by Carmine Gallo;

1. Use a simple three-part story structure. Cramer asked Cook to make the case for Apple’s stock, which had fallen about 4% since the first of the year. Cook immediately took control of the narrative and shifted the story away from the stock price which, as he correctly points out, will fluctuate due to emotions and macro-economic factors outside of his control. Instead, he used a three-part structure to explain the business.

2. Keep the focus on the customer. As a consumer-centric company, Apple’s customer loyalty means everything. In an answer to another stock-related question, Cook brought the discussion back to the customer. He used specific examples to highlight the value of Apple’s products to people’s lives. As you read this explanation, also pay attention the parallel structure of Cook’s sentences which adds to the impact of his words.

3. Put events in perspective. Headlines often get shared in an instant with little or no perspective. Good communicators need to take every opportunity to add context that customers or investors might be missing.

Click here for the full article by Carmine Gallo on Forbes.


growth mindset & the t-shape

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HBR article Paul A. O’KeefeCarol DweckGreg Walton SEPTEMBER 10, 2018

Some people lean more toward the view that interests are inherent in a person, simply waiting to be awakened or found — this is what we call a fixed mindset of interest. Others lean more toward the view that interests can be developed and that, with commitment and investment, they can grow over time — we call this a growth mindset of interest.


Some companies have seen the value of cross-disciplinary problem-solving and have implicitly adopted a growth mindset of interest. For example, Tim Brown, CEO and president of the design consulting firm IDEO, has emphasized the value of the “T-shaped person.” The vertical line of the T represents one’s depth of expertise in a field, whereas the horizontal line represents one’s diverse interests, and ability to work and collaborate across areas. Like those with a stronger growth mindset, T-shaped people are experts but do not necessarily have a singular focus, and look for inspiration from multiple areas.


Innovation requires both reaching across fields and, often, acquiring more than a surface-level understanding of those fields. This means that when people reach across fields they must maintain that interest even when the material becomes complex and challenging. A growth mindset of interest may help promote this kind of resilience.

CLICK HERE for the full article.


Getting Comfortable with the Uncomfortable… Erik Hiep

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Last summer my son graduated at the Rotterdam School of Management, Erasmus University. He went to Johannesburg for an internship at a big corporation, came back and told me:

“Dad, I am 21 and I am not going to sit in an office behind a screen for the rest of my life… “ “I need a real challenge!”

He signed up at the ‘Korps Mariniers’ which is the elite amphibious infantry component of the Royal Netherlands Navy. A rapid reaction force that can be deployed to any location in the world within 48 hours.

An intensive year of practical marine officer’s training has started, and they need to learn how to get Comfortable with the Uncomfortable. Over the last couple of months he shared some ‘lessons learned’ with me on how to do this. Success isn’t promised to any single one of us. But the awesome thing is that it is available to all of us. And it is not enough to know something – you need to apply…

Putting it into perspective, I think his leadership lessons are perfectly applicable in today’s volatile, uncertain & chaotic business environment:

1.     Push. Work hard, push through and do not give up. This means training yourself to take setbacks and keep on going.

2.     Focus. What needs to be done? Create clarity, have high energy and a laser focus. Get things done.

3.    Power. Be strong, have power & strengthen the body. The body is the temple of your soul. Work out, exercise and make it happen every day, consistency is key.

4.    Mind. Be always ready for anything.Every day feed, condition and strengthen your mind. Your performance is a reflection of your belief system.

5.    Time. Work quickly, especially if not in a hurry so you have time left when you are in a hurry… Create space and have more bandwidth.

6.    Pressure. Having a capacity for humor, fun and creativity in a stressful environment will define how well you do in times of pressure.

7.    Grow. Understand your limitations and use this to challenge yourself to grow. Deal with criticism and setbacks.

8.    Results. Get more out of the same hours or minutes, cut the crap and work yourself through the clutter of details and get the results you are after.

9.    Team. Nobody is more important than the team. Give more than you expect to receive and add lots of value to others.

10.  Lead. Lead by example & get proximity to amazing people. Put yourself in the game with people that constantly stretch you.

Winning is about getting culture right. These lessons learned that I derived from my son’s weekly feedback on his Marine training are all about installing a Winning Culture.

US Secretary of Defense & retired Marine General James Mattis: “There are many challenges organizations can overcome, but having a bad culture is not one of them. Culture starts at the top, and a good or a bad leader sets the tone for how the organization does business.”

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Published by Erik W. Hiep, MBA

Erik has extensive consulting experience with international management teamsand boards. He has worked on a wide variety of change assignments in Europe, Middle East, Africa, Asia & the Americas. Erik is also an Associate Professor at IE Business School in Madrid. He holds an MBA degree of the University of Glasgow and graduated at the Royal Military Academy in the Netherlands (Infantry & Faculty of Social Sciences and Psychology)


Erik is a member of the hero network.


Gucci has a “shadow committee” of millennial advisers

Italian luxury house Gucci has had a remarkable turnaround since the start of 2015. That was when Alessandro Michele was unexpectedly named the brand’s creative director, proceeding to change the entire look and feel of Gucci. It’s also when Marco Bizzarri, who was previously the CEO of Bottega Veneta and then parent company Kering’s luxury couture and leather goods division, became Gucci’s chief executive.

A “shadow committee” of young people, for example, gives Bizzarri a different perspective than his normal circle of top executives at Gucci. “It is a committee that is structured with people below the age of 30,” he said. “The task is either discussing the same topics that we discuss in the normal meeting with executives, or giving me ideas on different processes.”



Salesforce CEO Marc Benioff – Vision and Values

Marc Benioff steered Salesforce to stellar success through “V2MOM.” which stands for vision and values (V2) combined with methods, obstacles, and measures (MOM). It’s shorthand for their fundamental business processes:

Vision: Defines what you want to do or achieve.

Values: Principles and beliefs that help you pursue the vision.

Methods: Actions and steps to take to get the job done.

Obstacles: The challenges and issues you have to overcome to achieve the vision.

Measures: The ways in which you measure achievement.

Click here for the full Inc. article.